This course provides an overview of Service Science, Management and Engineering (SSME), introducing a comprehensive set of definitions of services, early definitions, and thoughts on services. The impact of services on modern economies, classification of Service Systems, considerations for the management of services, service productivity and innovation, considerations for the use of methods in the

Introduction to CAD/CAM software and hardware. Three-dimensional geometric modelling. Study of types of curves and surfaces. Data capturing, surface long, and rapid prototyping techniques. Utilization of interactive computer graphics packages. Utilizing CAD/CAM software to generate G-code, 3D LASER digitizer scanner, 3D printer, FARO arm, and other CAD/CAM peripherals. Project required.

This course covers strategic facilities planning through detailed facilities layout design. Course components include product flow, space and activity relationships, personnel requirements, line-balancing, material handling, and layout. Traditional and contemporary issues in manufacturing and their impact on facilities design including receiving, shipping, warehousing and integration with

This course covers the major issues in supply chain management, including: definition of a supply chain; role of inventory; advanced production-inventory models; supply contracts; bullwhip effect and information sharing; vendor-managed inventories and other distribution strategies; third-party logistics providers; managing product variety; information technology and supply chain management

This course provides an introduction to Management Information Systems; Importance of information systems to management, hardware, software, input/output devices, file and database, communication, decision support systems and expert systems. MIS planning and development.

A minimum of four weeks of practical training in off-campus sites elected by the program. Students are required to submit a recognition leder from the site where they received their training, in addition, a report and a presentation are submitted as well. Course is a Pass/Fail course.